Job Description

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception/toilet area is tidy and presentable with all necessary materials.
• Carrying out weekly post service follow up calls to customers in order ascertain if their concerns on vehicle repairs has been finally resolved.
• Carrying out weekly service reminder calls to customers to book them in to visit the workshop.
• Managing Strongmas service appointment booking system by consistently booking in clients from company database to generate jobs and revenue for the workshop.
• Work closely with Service Advisor to receive client’s complaint/vehicles and recommend possible solutions as well as convince clients to carry out the recommendations.
• Work closely with Service Advisor to ensure that all customer information is regularly keyed into the system and Strongmas customer database is consistently updated.
• Work closely with Service Advisor to translate all customer-reported problems to actionable work orders for technicians to complete.
• Work closely with Service Advisor to profile clients, inspect vehicles and prepare/deliver repair estimates for the recommended job, thereby achieving client satisfaction and profitability.
• Work closely with Service Advisor to ensure that customers are received in a timely/friendly manner and detailed notes/walk -around inventory record signed by the customer is taken upon vehicle reception.
• Work closely with Service Advisor to provide timely update position/explanation on job progress/picture & video reports to customers and providing suggestion for future maintenance thereby achieving customer satisfaction.
• Work closely with Service Advisor to maintain electronic and / or paper records of completed service work.
• Work closely with Service Advisor to carry out payment reconciliations, provide billing/invoice statements and explaining invoice details vis-à-vis receiving payment from customers for services rendered and issuing gate pass for all paid transactions.
• Work closely with Service Advisor to schedule/book appointments, arrange vehicle drop-off, and vehicle pick-up.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 3 – 5 years work experience.

Salary
N100,000 – N150,000 / month.

Application Closing Date
30th April, 2023.

Method of Application
Interested and qualified candidates should send their Resume and Applications to: hr@strongmasng.com and copy: olatunji.d@strongmasng.com using the Job Title as the subject of the email.

Job Description

• Achieving individual sales productivity KPI’s.
• Contacting potential clients to establish rapport and arrange meetings.
• Planning new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing proposals, brochures, and sales tools for clients.
• Building strong relationships with clients.
• Generating new leads, identify, and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate sales pitch.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 3 – 5 years work experience.

Salary
N70,000 – N100,000 / month.

Application Closing Date
30th April, 2023.

Method of Application
Interested and qualified candidates should send their Resume and Applications to: hr@strongmasng.com and copy: olatunji.d@strongmasng.com using the Job Title as the subject of the email.

Job Description

• Achieving individual and sales team productivity KPI’s.
• Contacting potential clients to establish.
• Booking appointments and visiting prospects towards achieving sales targets.
• Planning new marketing initiatives and Sales Plans.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets, improving sales and brand promotions.
• Attending conferences, meetings, and industry events.
• Developing proposals, brochures, and sales tools for clients.
• Building and improving relationships with new and existing clients.
• Generating new leads, identifying, and contacting decision-makers,
• Screening potential business opportunities and selecting deals in line with achieving set targets with profound strategies.
• Submitting sales reports and business forecasts.
• Handling aggrieved customers vis-à-vis ensuring continuous patronage.
• Keeping tab on competition activities and developing strategies to increase market share.
• Facilitating sales pitch for retention of existing clients and acquisition of new clients.
• Performing other work-related duties as assigned by GM.

Requirements

• Candidates should possess a B.Sc Degree with a minimum of 5 years experience.

Remuneration
N150,000 – N250,000 Monthly.

Application Closing Date
30th April, 2023.

Method of Application
Interested and qualified candidates should send their Resume and Applications to: hr@strongmasng.com and copy: olatunji.d@strongmasng.com using the Job Title as the subject of the email.