Petra Microfinance Bank Recruitment 2024(3 Positions) Application Form Portal | www.petramfbank.com

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Petra Microfinance Bank Recruitment 2024

Are you looking for vacancies in Petra Microfinance Bank Recruitment 2024? If yes, you are in the right place. Apply for the ongoing Petra Microfinance Bank Recruitment 2024. See the 3 job positions, descriptions, eligibility, and how to apply. Petra Microfinance Bank is seeking the services of both graduates and experienced job seekers to fill the vacant positions in their establishment.

Petra Microfinance Bank (PMFB) Plc is fully in the business of rendering micro financial services to all its customers, particularly the active poor. The bank was incorporated in the year 2008, and commenced full banking operation on 22nd May, 2008. The bank has its head office at No. 18 Montgomery Road, Yaba, Lagos.

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We are recruiting to fill the following positions below: Sorry! the job positions are currently closed, check back.

1.) Customer Service Officer

Location: Lagos

Job Description

  • Ensure full understanding ofthe bank products and effectively explain product benefits and features to clients.
  • Ensuring pro-active service to customers by adhering to Bank’s standard customer service delivery turn-around time.
  • Managing customer inquiry with regards service points within the branch where clients can be serviced through accounts opening packages, cheque books, customer statements etc.
  • Maximising Customer Satisfaction by ensuring quick and professional service and complaint management..
  • Understand fully all Petra MfB products and services and procedures.
  • Effectively engage clients to educate clients on all products and cross sell services and products as required.
  • Ensure proper customer account opening documentation and filing
  • Handling customer complaints and servicing customers’ inquiries.
  • Co-planning local marketing and sales activities, reviewing results and determine improvements.
  • Maximise customer satisfaction.

Requirements

  • Mimimum qualification of B.Sc or HND
  • Minimum of 2 years experience in a similar role in a micro finance bank
  • Live within Yaba and Environs.

Application Closing Date
31st August, 2022.

2.) Human Resources Manager

Location: Lagos

Job Description

  • Coordinate staff recruitment and selection process in order to ensure a timely, organized and comprehensive procedure is used to hire excellent staff.
  • Hearing & resolving employee conflicts through positive and professional mediation.
  • Training, counselling and coaching of employees.
  • Champion the onboarding and induction process, ensuring the process is done in smooth and timely manner.
  • Conducting and scheduling performance appraisals in a timely manner.
  • Recommending HRpoliciesand procedures as and when required.
  • Maintaining workplace health and safety compliance.
  • Monitoring staff attendance and overtime.
  • Handling workplace investigations, disciplinary, and termination procedures.
  • Maintaining employee and workplace privacy.
  • Monitor scheduled absences such as leave or travel and liaise with managers to ensure that staff absence has been adequately covered for to avoid disruption to business activities.
  • Ensure legal compliance with applicable HR federal and state requirements.
  • Identify and recommend areas of improvement to internal standard operating procedures, including team restructuring and morale.
  • Ensure that all staff operational resources/materials are available (e.g. staff uniforms, name tags, ID cards etc).
  • Ensuring that a proper filing system is maintained for all staff information and records.
  • Ensure the timely and smooth run of the monthly payroll process.
  • Ensure that accurate job descriptions are in place
  • Handle confidential matters with discretion.
  • Perform other necessary HR related duties and administrative tasks as required.

Skills and Qualifications

  • Bachelor’s Degree in Human Resources Management or equivalent.
  • 2+ years experience in a similar role.
  • Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
  • Familiarity with HR software and MS Office.
  • Extensive knowledge of HR laws and policies.
  • Handle confidential matters with discretion.

Application Closing Date
31st August, 2022.

Method of Application
Interested and qualified candidates should send their CV to: info@petramfbank.com using the Job Title as the subject of the mail.

3.) Teller / Cashier

Job Responsibilities

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Job Requirements

  • Candidates should possess a Bachelor’s Degree qualification with 2 – 5 years work experience.

Application Closing Date
31st August, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr@petramfbank.com and info@petramfbank.com using the Job Title as the subject of the email.

Location: Lagos

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About Saviour Otu 1360 Articles
Saviour Otu holds the position of Human Resource Manager at RecruitmentJobs.com. My responsibility include facilitating the expeditious attainment of desired employment positions for job seekers in Nigeria.

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